For years we have talked about automation as a threat or as a promise of efficiency. Today the debate is different. Artificial intelligence is no longer just a tool: it is a new player within the organization . The recent McKinsey Global Institute report , “Agents, robots, and us: Skill partnerships in the age of AI” , provides a particularly relevant insight for management teams: the real impact of AI is not in replacing people, but in redesigning how work is done .